Position: DATA WAREHOUSING

Location: TX

Job Type : Full Time

Education : Bachelor’s degree in Computer Science or a closely related technical field of study and some related work experience in the relevant field

Job Responsibilities:

• Requirement gathering from client, preparing design documents
• Development and implementation of design changes, defect fixing & testing
• Helping, guiding and providing training sessions to new team members
• Development of new UI components that can be used in the Framework
• Fixing all issues related to the new framework
• Configuration and Development for all ITSM modules (Incident, Change Request, Problem, Knowledge management, CMDB, Virtual agent, Reports, complex KPIs & Breakdowns, Dashboards) in ServiceNow using workflows, UI Policies and Actions, ACLs, Business rules, scripting- GlideRecord, GlideForm, GlideAjax etc
• Configuration and development of Catalog items, Record Producers, Workflows, Service Portal, Widgets, complex request fulfillment workflows, interface calls and integration
• Configuring the Flow designer, Events- Script Actions, Notifications, CMDB, CMDB Query Builder, CI relationships, Database views